Frequently Asked Questions
Quick answers about setup, payments, devices, channels, and more.
Access to 20,000+ live channels, sports, and 90,000+ movies & series (VOD), with EPG (TV guide) and optional 7-day catch-up on supported channels.
Smart TV (Samsung/LG via IPTV apps), Android TV/Box, Firestick, Apple TV (via player apps), iOS/Android phones & tablets, MAG/STB, and Web players. If your device supports an IPTV player (e.g. Smarters, TiviMate, iMPlayer), it will work.
Usually within 5–15 minutes after payment. You’ll receive your credentials by email or WhatsApp.
From time to time we offer short trials. Ask support—availability may vary.
Each account includes 1 simultaneous stream by default. Extra connections are available on request.
Yes, selected channels and VOD are available in 4K/UHD when your device and internet connection support it.
We recommend 15–25 Mbps per stream for HD, and 25+ Mbps for 4K. Wired/Ethernet or 5 GHz Wi-Fi is best.
- Restart your router/device and try a wired connection or 5 GHz Wi-Fi.
- Test another player/app (Smarters, TiviMate, iMPlayer) and choose a different stream source if available.
- Close background downloads/VPNs. If your ISP throttles IPTV, try a reputable VPN.
Not required, but a VPN can help in case of ISP throttling or regional restrictions.
UK, Ireland, USA and many more—Premier League, UCL/UEL, NFL, NBA, etc. The channel list is updated frequently.
Cards and other common methods depending on your region. Ask support for the options available to you.
By default we remind you before expiry. You can enable auto-renew on request.
If we cannot deliver service to your device/region after we try to help, we’ll issue a refund. For quality issues, contact us within the first 48 hours so we can troubleshoot.
Accounts are for personal use. Excessive concurrent usage or sharing may lead to throttling/suspension.
Email: support@eliteviewtv.com or WhatsApp (fastest). We’re available daily for setup & troubleshooting.
Please ensure IPTV usage complies with your local laws and device/app terms. EliteviewTV provides access for personal viewing only.